Easy Online Ordering

Online Features for Easy and Simple Ordering

The Stonetools website offers a simple and easy way to place orders for all your tools and consumable requirements. There are many great features to make purchasing quick and easy.

Finding the Tools You Need

Searching the site is very simple. The search bar, or magnifying glass, at the top of the page, allows you to look for a product in a variety of ways. You can search by product name, product code, manufacturer, type of product or feature and use the filter options to narrow your selection.

You can also browse tool collections in the Resources Zone. There are displays for Tools for Different Stones, a collection of products for specific materials. There are also tools for specific stone working jobs - Tools for my Industry - as well as specialist collections for consumers - Maintaining Stone at Home.

The latest innovations for the stone industry can be found from the homepage by looking at the New Stone Working Toolsselection.

If you know what the product looks like but not sure of the name - browse the Shop Window which display images that represent all categories of products.

Placing an Order

There are two ways that you can add a product to your basket. You can either search for a product then click Add to Basket or you can use the Quick Order function which requires you to key in the product code or name to find the product and then click Add to Basket. You can find out more about the Quick Order function here.

Live Stock Availability

If a product is not in stock, a lead time estimation is displayed which shows the Available to Ship date for the product. If you order a quantity greater than our stock value you will be notified of the stock level and the Available to Ship date for the remainder of the quantity before adding the products to your basket.

Tool Lists

Once you have created your account with Stonetools, you can create your very own tool lists. A personalised tool list makes ordering and reordering tools quick and easy. Simply add tools to the list from the product details page by clicking on Add to My Tool List and choose how often you would like the Tool List to be emailed to you. You can order from the Tool List at any time by logging on to your account and selecting the products you require and adding them to the basket by clicking on Add to Basket.

You can modify your list by clicking on the Edit button of any of the products and can change the frequency you receive your list by clicking on the drop-down menu next to “Email this list to me”. The list can also be downloaded, printed or shared.

Tool lists are a helpful feature to effectively manage your consumables. Find out more in the Managing my Stock support articles.

Reordering Products

As well as being able to produce your unique tool list, your Stonetools account online will also keep a record of all the products you have previously ordered, including detailed information. You can choose the time frame you wish to view previous orders by clicking on the drop-down menu above the first item. Products can then be reviewed and added to the basket with one - making reordering products effortless.

Delivery Options

Choosing when to receive your order quick and simple. Before you place the order you can select a range of delivery options for urgent orders.

Simple and Quick Payment

We accept payment by credit/debit card or bank transfer*. If you choose to pay by card, you may wish to securely save your card details on your account for an even quicker checkout. Al credit and debit cards are stored securely using the latest technology - find out more here.

*For customers with credit terms we accept payment by bank transfer.

Order Updates

You can see live information by logging into your account area at any time. Once you have placed an order with Stonetools, we will keep you updated with the progress of your order. You will receive an order confirmation by email and a further email when your order is dispatched, which contains a link for you to track the delivery.

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